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E-Commerce
or E-Business is about using Internet technologies to
transform the way key business processes are performed.
Its most visible form is online purchasing, both
wholesale and retail.
The cutting edge of business today is electronic
commerce (e-Commerce). Broadly, defined, electronic
commerce is a modern business methodology that addresses
the needs of organizations, merchants and consumers to
cut cost while improving the quality of goods and
services.
The term also applies to the use of computer networks to
search and retrieve information in support of human and
corporate decision-making. There is a range of
e-Commerce opportunities that depend on the nature of
the business and the customers it serves. The major
opportunities in online business today are
*
Retail sellers on the Internet can
sell high quality, specialized products that appeal to
an audience of affluent, well-educated and well-informed
people.
*
Wholesalers, Distributors and
service providers can sell to businesses that have
embarrassed E-Business and that demand the convenience
and efficiencies of buying from a website.
*
Companies that already have a
corporate website and an efficient network operation can
establish subsidiary sites for related, ancillary, or
consumable products.
*
Businesses selling products that
can readily be distributed over the Internet such as
software, news about local events, sports etc can expand
their customer bases.
*
Businesses selling products that
can be sampled on the web such as magazines, recorded
music etc can promote them economically.
*
Businesses selling products that
are subjected to frequent changes such as airline
tickets, financial instruments etc can reduce production
and obsolescence costs because they offer only current
products on the site. They can also adjust pricing in
real time in response to fluctuations in demand.
Primary Benefits of e-Business
Global Accessibility and
Increased Profit
An e-Business can receive
orders from any country in the world. With e-Business,
companies reach more and different customers and gain
exposure in new markets not covered by existing physical
channels, thus increasing the profits.
Improved customer
service and loyalty
e-Business enables a
company to be open for business whenever a customer
needs it. Up-to-date information about product can be
offered on the web, making it easier and more convenient
for customers to serve themselves.
Combining the interactive nature of the web with a
proper understanding of a customers needs helps a
merchant to provide products and services built to order
for each customer, and thus to build a long term
relationships, increase loyalty and sustain a
competitive edge.
Shorter time-to-market
e-Business makes for
fast and flexible execution and response to market
opportunities. The web enables a company to introduce a
new product into the market, get immediate customer
reaction to it, and refine and perfect it.
Supply chain integration
e-Business enables the
full integration of the business, making the entire
supply chain more efficient from the point of customer
contact all the way back through physical distribution,
ware housing, manufacturing, resource management and
purchasing.
With the types of Internet
services and technologies catching up, e-business forms
a major part of trading worldwide. And with more and
more banks and other financial institutions becoming
online, the prospects of electronic trade or web based
trading have increased many folds. When we look at the
service provider point of view in e-business, we can
classify them as mainly.
*
ISP (Internet Service Provider)
*
ASP (Application service Provider)
*
LSP (Logistics Service Provider)
Internet service providers
are those people who provide the services for Internet
net connectivity at various speeds as per the demands of
the user and according to their service providing
capability.
Application service
providers are the class of Internet citizens who provide
application, i.e. Develop and support applications on
the web and provide all kinds of application development
and support as per the clients demand
Logistics service providers
are those who mainly do more of consultancy over the web
than doing application development and deployment.
ASP's and LSP's cannot exist on their own i.e., they are
interdependent but more than that the basic factor is
that the service provided by the application and
logistics people are mainly depended on the type of
service provided by the ISP's.
The proposed Commerce Dubai
partnership
Realisation of the
relationship
Business relationship can be successfully worked out
with possible investment and revenue models. Revenue
generation has to be resolved on four different plans:
*
Short term plan
*
Mid term plan
*
Long term plan
*
Full term plan
All the above-mentioned
services and solutions are feasible in the proposal to
have a working plan.
Customer Benefits and
Services
The
proposed solution is bound to bring about a fully
functional Information Infrastructure. The advantages of
the solution include
*
Uniqueness in approach to Internet
Commerce.
*
Scalability of solution to match
diverse needs of clients.
*
Adaptability to present day global
Internet based Tourism
*
Handling of diverse merchant
business models.
*
Ensures secure purchasing.
*
Ensures future Internet payment
vehicles such as debit cards and electronic checks
to Internet customers.
Features Of The
Website
Shopping Cart
A virtual shopping cart
is an integral part of the site. The user will have the
option to purchase any quantity of the displayed
products or vacation packages.
They will be able to insert or remove any of the
products from their cart and keep track of the total
amount purchased at any time. The system can calculate
extra charges including shipping, handling, and taxes.
The system can also generate an order number and present
it to your customer for order status follow-up later.
Inventory Availability
If desired, inventory
levels can appear informing a customer of the
availability of each item either in actual quantity or
as an "in stock" flag. Date of availability, including
back order dates and quantities can be displayed if the
information is available. If required, this section can
be password-protected for selected accounts.
Password Protection
Any part of the Web site
can be protected by a password to restrict entry. If a
section is for internal use or for special customers,
the user will be prompted to insert a password for entry
into that section.
Secure Credit Card
Transactions
Mint Valley has a credit
card interface which will allow the cards to be either
authorized while the customer is on the site, or the
processing can be done by the server after the customer
has left the site.
The resulting credit card information submitted with the
order would then have the authorization code and address
verification information you need. If you prefer to do
these from your back office system, the site will simply
pass you the credit card information.
When the customer gets to the credit card form on the
Web, our registered secure server takes over to assure a
secure passing of their information.

E-Mail Order Confirmation
The server can be set up to
send an e-mail order confirmation to a customer. This
will assure them that the order was received and logged
on the Web server and will give them the necessary
tracking information if order status and tracking is
available on your site.
Order Forwarding Options
Orders and quotes taken
from your customers can be transmitted to you in several
ways. The orders can be immediately e-mailed to the
appropriate e-mail address at your location. The
salesperson can also receive a copy of the order at his
e-mail address.
The orders can be automatically faxed to you, which is
often preferred when there is credit card information.
The orders can be retrieved on-line over a secure
browser through the system administration module.
Finally, Mint Valley e-commerce can export the orders in
a pre-determined format so you can import them into your
system for processing.
Order Status and
Tracking
You can pass information to
the Web site to inform your registered users as to the
status of their order(s). We can display whatever
information is provided from the back office system for
your customer to see the status of his order.
This information can be refreshed as many times during
the day as required. You simply send the information to
the Web server in the pre-defined format and Mint Valley
e-commerce automatically picks up the file and updates
the status information.
The above contents are a short summary of the project to
be undertaken and therefore any clarification on the
above subject can be kindly sought from us.
Send an e-mail to
mail@watersportsindia.com stating who you represent
and what you would like to promote and we would be happy
to assist you. |
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